At SANSON CAPITAL LLC (dba Joye Homes), we take your privacy seriously. This policy outlines how we collect, use, and protect your personal information when you use our booking platform at https://booking.joyehomes.com.

1.Information We Collect

We collect the following types of information when you use our services:

• Full name
• Email address
• Phone number (mobile)
• Booking details (dates, property, number of guests)
• Payment information (processed securely through third-party processors)
• IP address and browser information
• Cookies and usage data

2.How We Use Your Information

We use your information to:

• Process and confirm your reservation
• Send booking confirmations, check-in instructions, and property access details
• Provide customer support before, during, and after your stay
• Send post-stay follow-up communications
• Improve our services and booking platform
• Comply with legal obligations

3.SMS Messaging & Opt-In Details

By providing your phone number through our booking or contact forms at https://booking.joyehomes.com, you agree to receive SMS text messages from Joye Homes (SANSON CAPITAL LLC) including:

• Booking confirmations
• Check-in instructions and property access codes
• Customer support responses
• Post-stay follow-up messages

Message frequency varies. Message and data rates may apply. Consent to receive SMS is not required as a condition of purchase. Reply STOP to opt out. Reply HELP for assistance or email information@joyehomes.com.

4.No Sharing of Data

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent information will not be shared with any third parties.

5.Cookies & Tracking

We use cookies and similar tracking technologies to remember your preferences, analyze website traffic, and improve user experience. You can control cookie settings through your browser.

6.Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and limited access by authorized personnel. No method of internet transmission is 100% secure.

7.User Rights

You have the right to access, correct, or delete your personal data, opt out of SMS by replying STOP, and opt out of marketing emails via unsubscribe. Contact us at information@joyehomes.com to exercise these rights.

8.Age Restriction

Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.

9.Contact Information